QatarBusinessToday.com
No Result
View All Result
  • About Us
  • Contact Us
  • Business
  • Energy
  • Finance
  • Healthcare
  • Real Estate
  • Travel
  • Tech
  • Middle East
  • Press Releases
Submit a Press Release
  • Business
  • Energy
  • Finance
  • Healthcare
  • Real Estate
  • Travel
  • Tech
  • Middle East
  • Press Releases
No Result
View All Result
QatarBusinessToday.com
Submit PR
Home Press Releases

Customer Experience Management Market 2022 with Trends, Analysis by Regions, Type, Application and Key Players

Newsroom by Newsroom
July 18, 2022
Share on FacebookShare on Twitter


(EMAILWIRE.COM, July 18, 2022 ) According to a research report “Customer Experience Management Market with COVID-19 Impact, by Component (Solutions, Services), Touchpoint, Deployment Type, Organization Size, Vertical (Travel and Hospitality, BFSI, Retail, Healthcare, IT and Telecom), and Region – Global Forecast to 2026″ published by MarketsandMarkets, the global Customer experience management Market size to grow from USD 9.5 Billion in 2021 to USD 16.9 Billion by 2026, at a Compound Annual Growth Rate (CAGR) of 12.3% during the forecast period. CEM has changed the way organizations interact with their employees and customers. It provides insights for day-to-day decision-making, thereby resulting in enhanced operational efficiency, optimized business outcomes, and increased customer satisfaction. The transformation enables innovation and creativity in a particular domain, rather than simply improving and supporting traditional methods. CEM is rapidly gaining traction as enterprises seek solutions, technologies, and platforms to transform operating processes and business models. For example, online services are now firmly established in the banking and financial sectors, resulting in the proliferation of online activities and websites.

Download PDF Brochure : https://www.marketsandmarkets.com/pdfdownloadNew.asp?id=543

The services to record a higher growth rate during the forecast period

In the customer experience management market by component, the services is expected to record a higher growth rate during the forecast period. The overall services segment has a major influence on the customer experience management market’s growth. These services assist end users in reducing overall costs, increasing overall revenues, and improving business performance. With the help of these services, organizations can track, evaluate, and analyze the requirements of their business to make better-informed decisions.

Large Enterprises are expected to hold a larger market share during the forecast period

By Organisation size, large enterprises are expected to hold the largest market size during the forecast period, as compared to SMEs. Large enterprises deploy CEM solutions to enhance their CE and satisfaction. Large enterprises encompass distributed data related to customers scattered across different departments and are, hence, opting for cloud-based CEM solutions to gain valuable insights from this data. The adoption of CEM solutions helps large enterprises enhance customer interaction and loyalty. Large enterprises are keen on investing in new and latest technologies such as artificial intelligence (AI), big data, and machine learning to automate the customer engagement process.

Cloud deployment mode is expected to have a higher growth rate during the forecast period

By Deployment Mode, cloud is expected to have a higher growth rate in 2021, comapared to on-premises deployment mode. Cloud-based CE solutions are preferred over traditional systems as they are effective and compatible in addressing the rising level of customer expectations. Besides reducing costs associated with upgrading and updating CE solutions, cloud deployments also help organizations integrate technologies to provide a better CE to their customers.

Request Sample Pages : https://www.marketsandmarkets.com/requestsampleNew.asp?id=543

Healthcare sector is expected to have a higher growth rate during the forecast period

By Verticals, Healthcare sector is expected to have a higher growth rate during 2021-2026. In the healthcare vertical, consumer expectations and demographics evolve and influence the desire to seek more detailed information about their health. A great difficulty comes when there is a mismatch between the different communication channels consumers use and the limited ways with which healthcare organizations can interact with customers. Many consumers expect a different experience and set of interactions with their health care providers than they have in the past, and this is a fact across age groups and customer segments. If health care providers do not completely use the customer-driven encounters, they can be at a high risk of losing their market share.

North America to hold the largest market size during the forecast period

North America is expected to hold the largest market size in the global customer experience management market during the forecast period. The region constitutes developed economies, such as the US and Canada, which have fairly adopted the latest instruments in domains such as customer data analytics and real-time reporting, besides incorporating advanced technologies such as machine learning and AI; this makes organizations in these economies excel in the customer experience management market space. North America is a front-runner when talking about digital advancement and technology adoption.

The key and emerging market players in the customer experience management market include Adobe (US), IBM (US), Oracle (US), Avaya (US), Nice (Israel), Nokia (Finland), SAP (Germany), OpenText (Canada), Tech Mahindra (India), Verint Systems (US), Zendesk (US), Teradata (US), Sprinklr (US), Medallia (US), InMoment (US), SAS (US), Clarabridge (US), Sitecore (US), NGDATA (Belgium), Amperity (US), Mixpanel (US), Segment.io (US), ZephyrTel (US), MindTouch (US), Algonomy (US), and SoGoSurvey (US). These players have adopted several organic and inorganic growth strategies, including new product launches, partnerships and collaborations, and acquisitions, to expand their offerings and market shares in the global customer experience management market.

About MarketsandMarkets™

MarketsandMarkets™ provides quantified B2B research on 30,000 high growth niche opportunities/threats which will impact 70% to 80% of worldwide companies’ revenues. Currently servicing 7500 customers worldwide including 80% of global Fortune 1000 companies as clients. Almost 75,000 top officers across eight industries worldwide approach MarketsandMarkets™ for their painpoints around revenues decisions.
Our 850 fulltime analyst and SMEs at MarketsandMarkets™ are tracking global high growth markets following the “Growth Engagement Model – GEM”. The GEM aims at proactive collaboration with the clients to identify new opportunities, identify most important customers, write “Attack, avoid and defend” strategies, identify sources of incremental revenues for both the company and its competitors. MarketsandMarkets™ now coming up with 1,500 MicroQuadrants (Positioning top players across leaders, emerging companies, innovators, strategic players) annually in high growth emerging segments. MarketsandMarkets™ is determined to benefit more than 10,000 companies this year for their revenue planning and help them take their innovations/disruptions early to the market by providing them research ahead of the curve.

MarketsandMarkets’s flagship competitive intelligence and market research platform, “Knowledgestore” connects over 200,000 markets and entire value chains for deeper understanding of the unmet insights along with market sizing and forecasts of niche markets.

Contact:
Mr. Aashish Mehra
MarketsandMarkets™ INC.
630 Dundee Road
Suite 430
Northbrook, IL 60062
USA : 1-888-600-6441
sales@marketsandmarkets.com



Source link

Previous Post

Airborne SATCOM Market Report by Industry, Trend and Global Forecast (2022-2027)

Next Post

Investment Management industry in Middle East given one voice through new trade Association

Related Posts

Metagenomic Sequencing Market: Continuous technological innovations in NGS platforms
Press Releases

Metagenomic Sequencing Market: Continuous technological innovations in NGS platforms

March 27, 2023
Graphene Nanoplatelets Market expected to grow at a CAGR 37.40 percent of during the forecast period
Press Releases

Graphene Nanoplatelets Market expected to grow at a CAGR 37.40 percent of during the forecast period

March 27, 2023
Press Releases

GPS Tracking Device Market Worth $5.7 Billion in 2028

March 27, 2023
Press Releases

IoT in Healthcare Market Size, Share, Trends, Analysis and Forecast to 2028

March 27, 2023
Steel Wire Market expected to grow at a CAGR of 6.26 percent during the forecast period
Press Releases

Steel Wire Market expected to grow at a CAGR of 6.26 percent during the forecast period

March 27, 2023
Visual Effects (VFX) Market expected to grow at a CAGR of 8.2 percent during the forecast period
Press Releases

Visual Effects (VFX) Market expected to grow at a CAGR of 8.2 percent during the forecast period

March 27, 2023

Recommended Stories

Cloud Security Market Worth $77.5 Billion By 2026 | CAGR 13.7%

July 14, 2022

Microbiological Testing of Water Market Size, Share, Trends – 2027

March 10, 2023
Disney ‘Proudly’ Launches Newest Season of Acclaimed Animated Family Series

Disney ‘Proudly’ Launches Newest Season of Acclaimed Animated Family Series

January 24, 2023

Popular Stories

  • ZainTech partners with LigaData to deliver data-driven digital services in MENA

    ZainTech partners with LigaData to deliver data-driven digital services in MENA

    0 shares
    Share 0 Tweet 0
  • Exchange goods, vehicles, or property for crypto on Bazaars

    0 shares
    Share 0 Tweet 0
  • Rastec Real Estate holds groundbreaking for mixed-use building project

    0 shares
    Share 0 Tweet 0
  • Qatari Ministry, Meta partnership seeks growth of digital innovation ecosystem

    0 shares
    Share 0 Tweet 0
  • Al Futtaim Group Real Estate partners with TIER Mobility for micro-mobility services at Dubai Festival City – MEConstructionNews.com

    0 shares
    Share 0 Tweet 0

Qatar Business Today™ publishes and aggregates business, socio-economic, Tech and industrial news on Qatar, Middle East and North Africa (MENA)..

Press release distribution services:

We provide press release distribution to media in Qatar, the Arab world and the GCC/MENA regions. Submit a press release today, contact us.

Recent News

.
  • ‘I haven’t earned a single rial’: Qatar migrant labourers left stranded and jobless after the World Cup – The Guardian
  • Hitachi Energy wins contract for Saudi HVDC station upgrade – ZAWYA
  • RPT-COLUMN-Australia's gas sector says more supply is the answer. Probably not: Russell – Yahoo Finance
  • Great Place to Work Announces Top Companies in Qatar for 202… – MENAFN.COM

Categories

Business
Energy
Finance
Healthcare
Real Estate
Travel
Tech
Middle East
Press Releases

Subscribe to Our Newsletter

    Qatar Business Today™ is part of GroupWeb Media Network. © 2023 GroupWeb Media LLC
    • About Us
    • Contact Us
    • Submit a Press Release
    No Result
    View All Result
    • Business
    • Energy
    • Finance
    • Healthcare
    • Real Estate
    • Tech
    • Travel
    • Middle East
    • Press Releases
    • About Us
      • Contact Us
      • Submit a Press Release

    Qatar Business Today™ is part of GroupWeb Media Network. © 2023 GroupWeb Media LLC